Privacy policy
Melbourne SEO Pro is a service of Intellecta Pty Ltd ("we", "us"). This policy explains what personal information we collect through this website and how we handle it, in line with the Australian Privacy Principles.
What we collect
- Details you send us. When you fill in a form we collect what you enter: usually your name, phone number, email, website address and message.
- Phone calls and emails. If you call or email, we keep a record so we can follow up.
- Website analytics. We use Google Analytics to understand how the site is used, such as which pages are visited and whether someone taps the phone number or sends a form. This uses cookies and does not tell us who you are.
How we use it
We use your details only to reply to your enquiry and, if we work together, to provide our services. We don't add you to mailing lists, and we never sell or rent your information.
Who we share it with
Only the service providers we need to run the website and reply to you, such as our email and hosting providers and Google Analytics. Some of these may store data outside Australia.
Security
Enquiries are stored on our secured server and sent to us by email. Access is limited to the people who need it.
Access and correction
You can ask to see or correct the personal information we hold about you, or ask us to delete it, by emailing info@intellecta.com.au or calling 03 8899 7868.
Complaints
If you have a concern about how we've handled your information, contact us first and we'll do our best to fix it. If you're not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Changes
We may update this policy from time to time. The current version is always on this page.